State Farm® Insurance Agent Yamelys Santana
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Zuhdi Asmar
September 18, 2024
5
out of
5
rating by Zuhdi Asmar
"I’ve never had such a great experience with someone like “ Starlene”, she was awesome, knowledgeable, and patient with me, explaining to me everything and making this easy for me, going above and beyond expectations. So thank you and I appreciate you “ Starlene”🙏"
We responded:
"Thank you, Zuhdi, for sharing your experience! I'm glad to hear that Starlene provided you with knowledgeable and patient service, making everything easy to understand. We truly appreciate your kind words and are grateful to have Starlene on our team. If you need any further assistance, don't hesitate to reach out. - Yamelys Santana - State Farm Insurance Agent, Hallandale Beach, FL"
Kathiravan Periasamy
August 29, 2024
5
out of
5
rating by Kathiravan Periasamy
"I was working with Christian for my insurance needs He was very thorough and attention to details Very patiently explaining the details and answering all my questions Always looking out for how we could maximize the benefits for the optimal cost Great experience going through the quoting and finalizing the insurance products"
We responded:
"Kathiravan, Thank you for your wonderful review! I'm glad to hear that Christian provided thorough and detailed assistance with your insurance needs. It's great that he was able to explain everything patiently and help you maximize your benefits at an optimal cost. We appreciate your feedback and are happy you had a great experience with us. If you have any further questions or need assistance in the future, feel free to reach out. - Yamelys Santana - State Farm Insurance Agent, Hallandale Beach, FL"
Juanita Johnson
July 9, 2024
5
out of
5
rating by Juanita Johnson
"Darlene was very helpful to me and helped me with all of my questions and problems also took the time with me to solve all my issues thank you so very much Darlene for your patience and understanding and time with me"
We responded:
"Thank you, Juanita, for your kind words! I'm glad Darlene was able to assist you with all your questions and issues. We appreciate your patience and understanding. Please feel free to reach out if you need anything else in the future! Yamelys Santana - State Farm Insurance Agent, Hallandale Beach, FL"
Hector Vilorio
June 7, 2024
5
out of
5
rating by Hector Vilorio
"I'd like to thank agent Starlene Valmyr for her time, patient and professionalism. She kept with it til the end and followed up with me every step of the way to resolve a little something something that was going on with my policy."
We responded:
"Hector, I'm pleased to hear that Starlene provided you with exceptional service, patience, and professionalism throughout your policy resolution process! We appreciate your recognition of her dedication and follow-up. Our team is grateful for your positive feedback and is here to assist you with any future insurance needs. Thank you for choosing us! - Yamelys Santana - State Farm Insurance Agent, Hallandale Beach, FL"
Michael Clark
April 20, 2024
5
out of
5
rating by Michael Clark
"Natalie has provided exceptional customer service to me on several occasions. She is always very prompt in responding to my meso, explains things with great detail and always with a pleasant attitude."
We responded:
"Thank you for your kind words, Michael! We're glad to hear that Natalie provided you with great service. If you ever need anything else, don't hesitate to reach out. We're here to help! - Yamelys Santana - State Farm Insurance Agent"
Mauricio Picciotto
March 19, 2024
1
out of
5
rating by Mauricio Picciotto
"Statefarm is not a serious insurance company. I did not get back the corresponding value after cancelling the policy which by the way they did not respect the agreed value."
We responded:
"Hi, Mauricio. We’re so glad you took the time to provide us with feedback. We try our best to provide exceptional customer service and if we fall short, we’d love the opportunity to remedy this situation. Please reach out to our office at any time."
Rafael Vasquez
March 2, 2024
5
out of
5
rating by Rafael Vasquez
"Christian provided exceptionally thorough and professional customer service. Demonstrated initiative in providing additional information about how to lower my auto insurance. Extremely courteous and respectful. I give 5+ ⭐ ⭐⭐⭐ ⭐⭐⭐."
We responded:
"Thanks, Rafael! That's wonderful to hear about the exceptional service from Christian! Demonstrating initiative, providing additional information, and being courteous and respectful are all key elements of great customer service. Thank you for sharing your positive experience, and if you ever need further assistance or have more questions, Christian and the team are here for you."
Daniel Bouganim
February 29, 2024
5
out of
5
rating by Daniel Bouganim
"Christian B. Martinez is highly professional, an exceptional communicator, and a fantastic person to collaborate with. Upon learning about the car policy he presented, I was so impressed that I signed up on the spot. I wholeheartedly recommend him to anyone seeking insurance in Miami."
We responded:
"Thank you, Daniel, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Christian, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
glenda guise
February 28, 2024
5
out of
5
rating by glenda guise
"Tiffany got me a great rate and beat the quote I got from Progressive! I’m very pleased!"
We responded:
"Glenda, thank you for your kind words! We're happy to hear Tiffany was able to provide a great experience."
christine canda
February 16, 2024
5
out of
5
rating by christine canda
"Christian Martinez was extremely patient, polite and thorough as we navigated my new auto and home insurance bundle. He rates an A+."
We responded:
"Christine, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Christian was able to do just that for you! We appreciate you putting your trust in our office to help protect what matters most."
Daniel
February 13, 2024
5
out of
5
rating by Daniel
"Mrs. Kelya made my experience with car insurance a breeze. When I say tons of stress has been lifted off my shoulders is an understatement. I am grateful for the level of experience and patience she carries herself with. I suggest you test out Yamelys Santana State Farm office, the whole group is attentive and only here to help."
We responded:
"Daniel, we’re glad to hear how Keyla was able to help you with your coverage needs! She is a key part of our team, and we value your feedback on how well she was able to assist you. Thank you for choosing us as your coverage provider!"
Helena Borges Fortes
February 2, 2024
5
out of
5
rating by Helena Borges Fortes
"I recently had the pleasure of working with Chris and his professionalism and responsiveness were exceptional throughout the entire process. He took the time to explain all the details and differences about the policies. He explained the insurance terms in a clear manner, ensuring I fully understood my coverage. His knowledge of the insurance products offered was impressive, making the decision-making process much easier for me. Overall, a positive experience, and I would highly recommend his excellent service."
We responded:
"Dear Helena, your kind comments mean a lot to our team, and we sincerely appreciate you allowing us to handle your insurance policies. Rest assured, Chris is deeply committed to providing exceptional care to our valued customers. Thank you for your support and we look forward to assisting you with your insurance needs."
Luz Soria
January 4, 2024
5
out of
5
rating by Luz Soria
"EXELENTE, OFICINA BUENA ATENCION."
We responded:
"Luz, gracias por la reseña excepcional! Disfrutamos mucho trabajar con usted y apreciamos su preferencia"
Fabiano Praca
December 20, 2023
5
out of
5
rating by Fabiano Praca
"Yamelys is the best. She took the time to clearly and carefully explain all the details of our policy and help us navigate the mess that is car insurance. Thank you so much!!!"
We responded:
"Fabiano, we appreciate your kind words! It is our main goal in our office to offer great coverage options for our policyholders, and we are delighted you are satisfied with your experience. Our office is here for you whenever you need us and we are grateful you have chosen our office to help secure what matters most."
amaia suarez
December 11, 2023
5
out of
5
rating by amaia suarez
"I love the staff here! these guys are genuinely great people and they want to make sure you get what you need from your insurance. I’ve been with them for almost two years and they’ve been amazing. I love that they call you back and they’re real people. Shout out to Oscar and Christian you guys are awesome, thank you so much for making what would be a “dreaded” insurance call a simple and pleasant one. Ps: Just because of you guys I will never change my insurance. Much love :)"
We responded:
"We are overjoyed by reviews like this, Amaia! Oscar and Christian always put our customers first and we are glad they were able to assist you with your insurance needs. Thank you for sharing your experience with our office. We hope to continue serving your insurance needs for many years!"
Alla Alla
December 5, 2023
5
out of
5
rating by Alla Alla
"I am extremely satisfied with the service. Tiffany was very helpful. I would recommend this company and branch, in particular, to anyone who needs good service."
We responded:
"Thank you for taking the time out of your day to leave us a review! We love hearing about how Tiffany provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Marlene Kazir
December 2, 2023
5
out of
5
rating by Marlene Kazir
"I would like to thank Yamelys and all her staff, Christian, Keyla , one and all. I'm now living far away from Hallandale (Israel) and Keyla wrote a personal message to me asking if my family and I are Ok after what happened on Oct. 7th. It was such a kind thing to do, I didn't feel so alone. Thank you again. Shalom from Jerusalem."
We responded:
"Thank you, Marlene, for the amazing review! Our team works hard to provide a great insurance experience in Hallandale Beach and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"
Sholom Weinfeld
November 16, 2023
5
out of
5
rating by Sholom Weinfeld
"Yamelys Santana's staff lives up to the slogan, "State Farm is there." Every agent and customer service rep is knowledgeable and responsive to your needs. I wouldn't want any other agency handling my coverage."
We responded:
"Sholom, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Hermann Lange
November 7, 2023
5
out of
5
rating by Hermann Lange
"Oscar was Amazing, excited to start my policy later this month. Was calm, collected, and not pushy at all."
We responded:
"Hermann, thank you for sharing your experience with Oscar! We greatly appreciate your business."
LiveLifeEz
November 7, 2023
5
out of
5
rating by LiveLifeEz
"I appreciate the opportunity you guys gave me regarding informing me about my insurance policy. Thank you."
We responded:
"Thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Lorrie Cohen
October 28, 2023
5
out of
5
rating by Lorrie Cohen
"I am writing this review to express my appreciation to Christian Martinez. Account Manager with State Farm Insurance in Hallandale Beach, Florida. In all the years I have been purchasing automobile insurance from Brand X, I have never encountered anyone as knowledgeable and detailed oriented as Christian. He has a wealth of knowledge and a desire to share it with customers.. He is easy to work with and aims to please, looking to get you the best insurance policy at the most cost effective price. If you are looking to purchase insurance, whether Homeowner’s or Car Insurance, call Christian Martinez. You'll be glad you did."
We responded:
"Thank you, Lorrie, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Christian, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Amanda Rivera
October 13, 2023
5
out of
5
rating by Amanda Rivera
"Yamelys office is great! I dealt with Christian when I first got my policies. Great customer service. I’ve called in and there’s never a hold. Whoever answers is happy to help. Today I called in and was helped by Natalie who was excellent."
We responded:
"Amanda, thank you so much for sharing your wonderful experience with Christian and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."
Vily Panait
September 7, 2023
5
out of
5
rating by Vily Panait
"This review is for Christian Martinez, From time to time you come across people that make a difference in your life, and Christian is one of those individuals. Please allow me to elaborate, I called State Farm looking for an auto insurance quote, and I had the pleasure to get Mr. Martinez on the phone. He literally spent one hour or more going over every single item from my policy explaining each item to me as well as ways of finding discounts , trying to get the best price possible for the policy based on your financial capabilities. Customer's needs are his first priority. If you're in need of an auto policy or any other please do not hesitate to give him a call. You will not be disappointed."
We responded:
"Vily, thank you for taking the time to share your exceptional experience with Christian Martinez and State Farm. It's truly heartwarming to hear about the positive impact he has had on your insurance experience. Christian's dedication to explaining policy details, finding discounts, and prioritizing customer needs is a testament to his commitment to providing excellent service. We'll make sure to pass on your glowing review to him, and I'm sure he will be deeply appreciative of your kind words."
Terri Buchalter
September 5, 2023
5
out of
5
rating by Terri Buchalter
"I am an attorney and know everything about insurance. Christian Martinez was excellent at informing and providing all coverages to meet my needs. I wish all insurance personnel I deal with in my practice were as professional and courteous."
We responded:
"Terri, your kind comments mean a lot to our team, and we sincerely appreciate you allowing us to handle your insurance policies. Rest assured, Christian is deeply committed to providing exceptional care to our valued customers. Thank you for your support and we look forward to assisting you with your insurance needs."
dale glasco
August 26, 2023
5
out of
5
rating by dale glasco
"Very efficient, the agents that answer the phone are alway pleasant. I bought a new car today and the transaction went very smoothly."
We responded:
"Thank you for the five-stars, Dale! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."